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ChargingWA

EV Charger Repairs in Perth

ChargingWA repairs and services EV chargers in Perth, including chargers another installer fitted. Tell us what yours is doing and we'll find out why.

Repairs and Servicing for Home and Business Chargers

What does an EV charger repair involve?

An EV charger repair starts with fault diagnostics, working out why the charger has stopped or slowed down. A licensed electrician tests the earth connection and other electrical safety points, and checks the internal wiring and parts. They also apply firmware updates, the software inside the charger, and check the cable and connector, which wear out most often.

It doesn't matter who installed your charger. We repair and service chargers other installers fitted, as well as the ones we put in ourselves.

Ocular is the charger on most of our jobs, and we're an Ocular Certified Partner. We've worked with Ocular for years and know these chargers inside out.

  • Fitted by Another Installer

    Tell us the brand of charger and what it's doing, in the job description box or over the phone. We'll take it from there, whoever put it in.

  • Fitted by Us

    Every charger we supply and install comes with a 2-year warranty on the charger and the installation. If something goes wrong after the install, you call our Perth team and we sort it out.

Get Your Charger Looked At

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Signs Your EV Charger Needs a Repair

Most faults we're called out to fix start small, as wear, dirt build-up or a minor electrical issue. Left alone, they can stop the charger working altogether.

  • Charging Stops Partway

    The session cuts out before the car is full, or the charger won't start a charge at all.

  • Warning Lights or Fault Codes

    Lights or error messages that weren't there before, or the same fault code coming back on the charger or its app.

  • Slower Than It Used to Be

    The car takes longer to charge than it did. Slower charging is often an early sign the charger is due for a service.

  • Heat Marks or Overheating

    Discolouration or heat marks around the vents or connections, or a charger that gets hot while it runs.

  • Cable or Plug Damage

    Fraying, cuts, exposed wiring or bent pins on the connector, the plug that goes into your car.

  • Cracked or Loose on the Wall

    Cracks or dents in the case, or a charger that moves when you touch it.

Never attempt an electrical repair on a charger yourself. Anything past a wipe-down and a look is a job for a licensed electrician.

Electrician checking the wiring inside a public EV charger in Perth

What We Check on a Faulty Charger

A repair or service visit from us can include any of these, depending on the fault.

  • Fault diagnostics, reading what the charger reports and tracing the fault back to its cause.
  • Safety tests on the charger and its circuit, including the earth connection.
  • Wiring and parts, an inspection inside the charger to find worn parts before they fail.
  • Load testing, running the charger under real operating conditions, the way you use it.
  • Firmware updates, which fix known issues and keep the charger working with newer cars.
  • Cable and connector, checked for wear, cuts, bent pins and a loose fit in the car.

What You Can Check Yourself

  • Wipe the charger with a soft, dry cloth. Skip chemicals and pressure washers.
  • Keep the vents clear, and look over an outdoor charger after wind or heavy rain.
  • Store the cable so it isn't kinked or strained.
  • Note any error message and when it shows up, so you can tell us.

There's more on cleaning and care in our EV charger maintenance guide.

Changes to Your Power Setup

A charger is one part of your home's or building's wiring, and that wiring changes over time. A second EV, new appliances, solar panels or a battery can all change how the charger performs.

A setup that worked on day one may not suit the way you use power now. If the charger started playing up after a change like that, tell us what was added and when.

Why Call ChargingWA for a Charger Repair?

We're licensed WA electricians who install, support and stand behind every job, and that includes repairs on chargers we didn't fit.

  • Licensed Electrical Contractor

    We're a licensed electrical contractor in WA, licence number EC11686.

  • Ocular Parts in WA

    Ocular stocks its spare parts here in WA, so a failed Ocular part can be replaced without a long wait.

  • Led by Steve Randall

    Steve has installed EV chargers across WA for over 10 years, and our install team has over 7 years of experience.

  • Our Own Team on the Phone

    You talk to our own team, based in O'Connor, not a call centre on the other side of the country.

What a Customer Said After Their Repair

These guys are fantastic. Had a faulty charger that someone else installed, had a few people look at it with no joy. These guys were out and had it fixed within 30 minutes, plus alot of phone support too. Highly recommend!!!

S grech

August 2026

EV Charger Repair FAQs

More From ChargingWA

Ocular Certified Partner

Can you repair an EV charger another company installed?

Yes, whoever installed it. Ring us, tell us what's going wrong, and we'll work out the next step with you.

Why does my EV charger cut out partway through a charge?

Interrupted sessions are one of the signs a charger needs a repair. The cause can be a worn cable or connector, or firmware that needs an update. A change to your power setup, such as a second EV, solar or a battery, can do it too.

Is it safe to keep using a charger with a damaged cable?

Not until it's been checked. A frayed or cut cable, bare wires or bent pins are a safety risk as well as a charging problem. Call a licensed electrician before you plug in again.

Can I fix my EV charger myself?

Only the outside care, like cleaning it and clearing the vents. Testing, the wiring inside and fault-finding are licensed electrical work, and an unlicensed repair can void the maker's warranty.

Can you get spare parts for an Ocular charger?

Yes. We're an Ocular Certified Partner, and Ocular's parts are held locally in WA, so we can source a replacement quickly.

What should I tell you about a faulty charger?

The make and model, who installed it, what it's doing and when it started. A photo of the charger and of any error message on its screen or app helps us narrow down the fault.

Got a Faulty EV Charger?

Call our Perth team or send the form, and tell us your charger's brand and the problem you're seeing.

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